Thank you for using our Website at jssports.net (“Site”). However, we have a number of terms and conditions that, by using our Site or purchasing via our store, you agree to be legally bound by. They are therefore important and so please take a few moments to read them. If you do not agree with terms & conditions set out below please do not use the Site.
We also recommend that you periodically check these terms and conditions, because we reserve the right to change them at any time and the terms and conditions that are available on our Site at the time of purchase will be those that apply during any purchase.
In connection with our terms and conditions, where we refer to "Content" we mean all the text and images contained in, or available from, our Site
All orders can be placed online through the Website or via our Store. All orders subject to availability.
Availability
We do not guarantee that our Site or Content will always be available, nor do we guarantee that we will provide an error free service. We may suspend our service for operational reasons such as repair, maintenance or improvements, or otherwise in emergencies and we may change or discontinue the availability of any Content, goods or services at any time as we see fit.
Method of Payment
You can pay either by VISA, Master Card or American Express. We are unable to accept Electron cards, Solo, cheques, cash, or postal orders via the Website we can accept Electron cards, Solo, cheques or cash in Store. It is imperative that you provide the cardholder's name as it is shown on the card, and address exactly as it appears on the card statement. Card fraud is illegal and perpetrators will be prosecuted in all cases.
Out-of-Stock
If any item you have chosen is unavailable, we aim to contact you via your e-mail address or via phone within 5 working days.
Returns - Refurbished Products
The terms "mail order returns" or "reconditioned" are all used to described goods which have been returned within a short period of purchase.
Products may be returned for a variety of reasons, however to ensure that you receive still receive the highest quality product when purchasing such goods a quality control check is carried out by ourselves or the manufacturer. All products are checked against the parts list, any missing or faulty parts are then replaced, and major scratches/blemished corrected and the products are reboxed (unless otherwise stated).
All products are then subject to a manufacturers warranty and, of course, our very own 10 day money back guarantee if you are not satisfied. All products that are described as above are in A1 condition and in full working order.
Pricing Policy
VAT & The EU:
All products on jssports.net are priced in pounds sterling and include EU VAT at the appropriate local rate. Any duties or local taxes are payable by the purchaser at the appropriate local rate. Orders to individuals in non-EU countries are tax deductible. Orders via our store will be advised on the applicable VAT rate.
Delivery
We will endeavour to despatch goods as promptly as possible. The maximum period of delivery would be within 30 days, unless specifically agreed with you the customer. We undertake to inform you of any subsequent change to the delivery time.
Addresses within the UK
In most cases we utilise Royal Mail or APC for cost effective delivery. All shipping charges are calculated based on weight and delivery address. This charge is added to your order before you enter your payment details in the checkout area. Item availability and estimated delivery times are listed adjacent to the pictured products.
Please note that the couriers and delivery services we use tend to deliver during the working day. You may find it easier to give a work address if it is unlikely that anyone will be in to sign for your order. For heavy or bulky items we reserve the right to charge a re delivery fee if the customer is not there to collect the goods as arranged.
10 Day Money Back Guarantee
Sometimes it may be difficult to purchase a product over the internet, especially when you can only see a picture and description of a product . To add that extra bit of comfort we offer a ten day money back guarantee. Its simple. If you don't like the goods we will arrange to collect and give a full 'no quibble' refund. The ten days start from the day the goods are received. The only stipulation is that we receive the request for a refund in writing preferably as an email, and that we receive the goods back in the condition they arrived with you, and that they are repacked into the box/packaging they arrived in. If returned goods are not repacked properly by the customer they may incur a 10% repacking/restocking charge. In general few returns are charged this, however if return goods are in such a condition that costs are incurred to recheck the product then the 10% may apply .We will pay all the carriage charges for the delivery and the return of the product to our store when collections are made from UK mainland ( England, Scotland, Wales ). Refunds will be credited back within 30 days of the cancellation. Please note our carriers only collect Monday to Friday.
Where the consumer has exercised the right to cancel, money will be returned within 30 days of cancellation.
If the goods ordered have been "customised" (for example team kit with team badges) or are special orders (for example goods that are made to order) then jssports reserves the right to charge you for recovery of the goods in the event of a cancellation. If the goods are faulty and are rejected within 7 working days from receipt of goods to rejection of goods, a full refund plus postage costs can be claimed.
Returning Items by Mail
1. Fill out the back of your Invoice as follows:
- state the item(s) that you are returning.
- to assist processing please state the reason for the return.
- indicate whether you would prefer a refund to the credit card originally used, a cheque, or an exchange*
- state the preferred delivery address for your exchange or cheque refund.
- if you are asking for a refund of the delivery expense please include a receipt for this cost.
*At present, we can only offer an exchange for the same product.
2. Package the return securely (in the original package if possible), and include the packing slip. Packages must be returned pre-paid, and for your protection, we recommend that you use a recorded delivery service. If you have requested for the delivery charge refunds can only be processed if the receipt for this cost is included.
3. Send the package to Returns Department.
If you have lost your packing note please contact us at CustomerCare@jssport.net
Security
This Website or takes precautions to protect users' information. jssports.net uses secure server software (SSL) to ensure that your credit card will be protected against fraudulent use while on our site. This service encrypts all personal information entered to prevent anyone but the intended recipient from viewing or manipulating your information. The servers on which we collect and store personal information are kept in a secure environment.
Content
The design of our Site including its text, graphics, icons, content, structure, selection and arrangement are owned by jssports(uk) limited (copyright 2006) and all of our rights are reserved.
In addition, our Site contains a significant amount of Content, the copyright, trade marks and other rights to some of which are owned by their respective owners, who reserve all of their rights in respect thereof.
You must not and must not permit anyone else to either copy, download, store, modify, adapt, transmit, distribute, perform, play or show in public, broadcast, publish or otherwise use any part of the Content on our Site without our prior written agreement or that of the relevant owner of the Content in question.
Price and availability information is subject to change without notice.
Notification of Changes
Any changes to our privacy policy will be placed on our Website. If we decide to use personal information in a way different from that stated at the time it was collected, we will notify users by way of an email. Users will then have a choice as to whether or not we can use their information in this different manner. Information will be used in accordance with the privacy policy under which it was collected.
If you feel that this company is not abiding by its privacy policy, you should first contact the Customer Service Department at CustomerCare@jssports.net
Exclusion of jssports(uk) Ltd: The information contained in the material in this Website or via our Store is only for information purposes. The material on this Website or in our Store does not constitute advice and you should not rely on any material in this Website or in our Store to make any decision or take any action.
JS Sports(UK) Ltd does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this Website or in our Store. In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use this Website or orders placed via our Store.
Exclusion of JS Sport(UK) Ltd liability
The use of our Site or store is at your own risk. We shall not be liable to any person or entity for any loss or damage that may arise from the use of any of the information contained in any Content on our Site.
Nothing in these terms and conditions of use shall exclude our liability for death or personal injury resulting from our negligence or any other liability that we are prohibited from excluding by law.
Subject to the preceding paragraph:-
the Content is provided on an "as is" basis. We shall not be liable for any loss or damage or for any costs, claims or demands of any nature whether arising out of tort (including negligence), contract or otherwise brought against you by any party arising directly or indirectly in connection with the use, inability to use, or performance of, our Site, goods or services provided by JS Sports(UK)Ltd and all other conditions, warranties and other terms, whether express or implied by law or otherwise to the contrary are hereby excluded to the maximum extent permitted by applicable law;
in no event shall we be liable either in contract, tort, negligence, statutory duty or otherwise for any loss of profits, revenue, goodwill or any type of consequential loss, indirect, special, exemplary or punitive loss or damage whatever arising from or in any way connected with the use, inability to use, or performance of this site or goods and services provided by JS Sports(UK) Ltd , even if we have been specifically advised of the possibility of such loss or damage; and
except in relation to such liability as has been expressly excluded in the preceding paragraphs, our maximum aggregate liability in contract, tort, negligence, statutory duty or otherwise for any loss or damage whatever arising from or in any way connected with (i) any performance or non-performance by us of any obligation assumed by us under our Site, these terms and conditions or otherwise; or (ii) any liability not excluded by these terms and conditions, shall in respect of any one or more events or series of events (whether connected or unconnected) taking place within any 12 month period be limited to £[1,000]. This limit shall also apply if any exclusion or other provision contained in these terms and conditions is held to be invalid for any reason and we become liable for loss or damage that could otherwise have been limited.
Although we shall take reasonable steps to prevent the introduction of viruses, we do not warrant that any information or other Content accessible via our Site is free of viruses, trojan horses or other harmful matter, nor that our Site will be error free.
Your liability to us
You may be liable for reasonable losses within the contemplation of the parties at the time that the contract was entered into.
Other sites, Advertisements and Links
JS Sports(UK) Ltd excludes all liability for any illegality arising from or error, omission or inaccuracy in material created and submitted by third parties. This Website also contains links to other Websites which are not under the control of and are not maintained by JS Sports(UK) Ltd.
JS Sports(UK) Ltd is not responsible for the content of Websites that are referenced or linked on this Website or in our Store.
